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5 tips for a successful newsletter

5 tips for a successful newsletter

Almost all of us know that a newsletter is a very suitable way of communicating from your web shop. But a newsletter alone is no guarantee for success. A successful newsletter depends on many things. We give you 5 tips to help you on your way. Tip 1: think of […]

Mobile and desktop app in beta version

Mobile and desktop app in beta version

From a few clients we received the question if we could develop an app so they can be available when they go into the stockroom or are on their way to a meeting. So we went to work on the beta version of our desktop app and mobile app, which […]

Outsourcing your customer service: do or don’t?

Outsourcing your customer service: do or don’t?

Our clients often ask us the question: “is it smart to outsource your customer service?”. It is a very topical question because the customer has growing expectations of your customer service. But can an external agency serve your customers well enough? Availability is priority Earlier we wrote a blog about […]

Looking back: Webwinkel Vakdagen 2016

Looking back: Webwinkel Vakdagen 2016

After weeks of intense preparation, it was finally time for the Webwinkel Vakdagen 2016. About time to show our product to the big public! What have we done in these two days? You can read it in our short report about this succesful trade event. Well begun is half done […]

Dont’s for your webshop

Dont’s for your webshop

Last week we wrote about a couple of do’s for your own webshop. This week it’s time for a couple of don’ts. Again, the list of things to think about (and also the list of things to leave out) is almost endless. But with these 5 dont’s we give you […]

Do’s and don’ts when starting a webshop

Do’s and don’ts when starting a webshop

If you’re considering to start a webshop, a lot of things are coming at you. With just a pretty online shop, you unfortunately won’t make it. There are many practical things to be taken care of such as buying your products, building a stock, deciding on the retail price, shipping, […]

Webshop Heroes launches an e-learning tool for webshop owners

Webshop Heroes launches an e-learning tool for webshop owners

After a long preparation, it is now possible to follow online lessons via Webshopheroes.com. The online e-courses are developed especially for webshop owners. Why do we like this so much? Belco is knowledge partner to Webshop Heroes and took care of the online courses about customer care! Running a successful […]

Customer case: Fotogeprint.nl

Customer case: Fotogeprint.nl

Nowadays, customers are increasingly critical. A lot is offered online, so as a company you need to make sure you make a better impression than your competitors. But how? By offering a superior customer service, amongst others. Anton Knipper, owner of the webshop Fotogeprint.nl, also realised this. This webshop went […]

Belco will be at Webwinkel Vakdagen

Belco will be at Webwinkel Vakdagen

Belco will be at Webwinkel Vakdagen In two weeks the annual Webwinkel Vakdagen exhibition will take place again in Utrecht. Wednesday 20 and Thursday 21 January you will learn everything about e-commerce during this inspiring exhibition. And even better, we will be there as well! 10th anniversary The Webwinkel Vakdagen […]

Customer service trends for 2016

Customer service trends for 2016

With only two days to go in 2015, it’s a great time to look forward to 2016. Start your year well with our top 4 customer service trends. Revolution in customer analysis BiBig data already was a magic word in 2015, and in 2016 the trend will stay. Previously we […]